Case 03: Global FMCG condiments brand
Go-to-Market · Customer Experience Mapping · High-Yield Advertising
The insight
Cooking dinner is a performance of care. Trying an unknown condiment is a gamble that could ruin it, so trial has to arrive in a moment of convenience, never as a risk.
What was wrong
A new salad seasoning range, in sachets, launching into some of the most congested shelf space in the region. Nobody was going to notice it.
What we did
Stopped fighting for the shelf. Seeded sachets directly into live food-delivery orders through regional networks, with a voucher attached, so trial landed at the exact moment someone had already decided to eat.
The result
140% over the corporate product trial target during the launch phase.